Resources

The report Details for Account Certification can help.

In Workday, type Details for Account Certification in the global search.  Select the Worktags that match your Account Certification.  This will give you a report with all the details.  You can export to Excel.   Pro tip:  Keep the Details for Account Certification open in Workday to drill into transactions you need more information on. 

Slides for the Account Certification Workday Process lesson.

This FAQ contains frequently asked questions pertaining to Match Exceptions. Use the table of contents below to control + click to go directly to that question and answer. For step-by-step guidance on how to find and address a match exception, review the Match Exception Investigation and Correction QRG. For details and updates on spend issues, refer to the Action Plan to Address Spend Issues page.

Stakeholders can use this Cheat Sheet to determine which course(s) will best address their Workday Financials questions. These courses are available as self-paced training and can be searched by title in Workday Learning.

The Decision Tree maps out corrections paths for certain tasks. See file at the bottom of the page for a graphic decision tree.

 

Workday tasks used to correct the FDM worktags on posted transactions

 

Internal Service Delivery:

This cheat sheet is designed to help accountants determine when to perform an accounting adjustment versus creating or reversing a journal in Workday. 

October drop-in office hours for discussions related to Workday Financials.

This Quick Reference Guide (QRG) is designed to walk a Procurement Shopper through the steps on how to find and view the payment status on a supplier invoice. This may be helpful in order to determine if the supplier invoice has been paid or not in Workday.

It generally takes 2-4 business days for the credit card payments fully process and get to Bank of America.

If you do not see the transaction right away, you will likely see it in a few days.  If after 5 business days, you still are not seeing the Ad Hoc Bank Transactions, you can reach out to askfinance@virginia.edu.

See – How does the process work for revenue that comes in through the Merchant Account? FAQ for more information

The process for getting revenue into the University starts with a point-of-sale system. When a transaction is started in a point-of-sale system, that system contacts a payment processor to verify the payment. The payment processor is Elavon. When the payment processor is contacted about a payment, they check with the credit card company to confirm the payment. The credit card companies respond with an “approve” or “deny” message, which is sent back to the point-of-sale system. This process only takes a few seconds.

This Quick Reference Guide (QRG) is designed to walk a Procurement Shopper through the steps to create a recurring supplier invoice request in Workday. To kick off this process, you will need to initially create a supplier invoice request and then copy that supplier invoice request. For example, this would be where you want to set up 12 monthly payments for a stipend but want to set it up all at once rather than remembering to do it each month. To do this, you would create the supplier invoice request and copy it 11 times so that there are now 12 separate supplier invoice requests.

This Quick Reference Guide (QRG) is designed to walk an Internal Service Delivery Data Entry Specialist through the process of creating an Internal Service Delivery (ISD) in bulk. This task uses a spreadsheet template that you will integrate into Workday to help if you have multiple internal service deliveries to create at the same time. To load the transaction file, users will need to connect to the Workday SFTP server. By the end of this QRG, you will be able to successfully create ISDs in bulk using the integration process in Workday.

Workday Reporting provides real time, drillable data where you can have everything in one place. There are various types of reports that you can in order to find the information that you need. As you navigate through reports, check out the following resources and information to help set you up for success!

This document provides you with some Quick Tips to make your use of Adaptive more streamlined and efficient.

Account Certification Course Slides: These slides cover the Account Certification process, preparing and approving an Account Certification, remediating variances upon identification, and the reporting capabilities available for Preparers & Approvers of Account Certification

This Quick Reference Guide (QRG) is designed to walk employees through requesting security roles in Workday. Individuals or their managers can request various security roles in Workday by using a Workday dashboard app. Once a request is submitted, it will move through a business process for approval. Multiple role requests for an individual can be entered simultaneously.

We had to embed an approval step as part of the Preparer workflow so that we could ensure separation of duties should someone inadvertently be identified as both the Preparer and the Approver.  In Workday world, a “Review” step (which is what allows for the Preparer to note variances, etc.) is not considered a formal approval so we had to insert that automated step to ensure systematic controls.  You do not have to take action.  The Account Certification is now sitting with the Approver.  The visual below helps clarify this.

This Quick Reference Guide (QRG) is designed to walk employees through finding the original requester on a converted purchase order.

Use the attached spreadsheet for worktag functions and descriptions.