MetaDefender Bitlocker Drive Encryption Message
If you receive the warning message copied below, the reason is usually due to one of the following reasons:
- A pending update is waiting to be installed. Restart your computer to initiate the install.
- MetaDefender has not yet recognized that your device is compliant after an update was installed.
If you still receive the message after you restart your device and the update was installed, locate the MetaDefender icon in your system tray (the lower right corner of your display). You may have to use the up-arrow icon to find it if it is not already showing in your tray.
If you see a red dot on the MetaDefender icon after restarting your device, right-click on it and choose Recheck. It will likely turn to a green dot after a few minutes, once the recheck is complete.
If the red dot persists after those steps, reach out to us at [email protected] or [email protected].
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