To review a list of known issues we are working on please visit our Workday Finance status page. Have something additional to report? Contact askfinance@virginia.edu
To review a list of known issues we are working on please visit our Workday Finance status page. Have something additional to report? Contact askfinance@virginia.edu
Creating an accidental reimbursement is caused by either:
1. Not selecting the card transaction on the expense report, which results in a reimbursement or
The report Details for Account Certification can help.
In Workday, type Details for Account Certification in the global search. Select the Worktags that match your Account Certification. This will give you a report with all the details. You can export to Excel. Pro tip: Keep the Details for Account Certification open in Workday to drill into transactions you need more information on.
View the Expense Item Descriptions chart to view which spend categories are tied to which expense items.
Select a new itinerary on the same airline as your ticket credit. Complete your reservation as usual. When the ticketing agent at CBT fulfills your ticket order they will apply your credit and charge any applicable change fee to your credit card on file. If there is a residual value left over, that will appear in your unused ticket list in AirPortal. If your credit is all used it will disappear from your unused ticket list. Some airlines allow a residual credit and some do not. Some allow the change fee to be taken out of the credit and some require you to pay it separately.