Waiting for a Refund/Credit

If a cardholder is expecting a credit for a T&E Card transaction, they must still meet the standard deadline of 30 days for submitting the original transaction. This applies even in cases of fraud, merchandise returns, or accidental purchases awaiting a refund. While it's preferable to consolidate the purchase and credit on the same report, the initial transaction must be submitted on time even if waiting for the credit.

To proceed, the cardholder should submit the original charge promptly and include a comment in the report explaining that the vendor made an error in the initial charge and they are anticipating a corresponding credit. Additionally, it is crucial to use the same worktags for both reports and choose an expense item that doesn't require itemization.