Registering with UVA Through PaymentWorks

Guide for Individuals, Sole Proprietors, and Business Entities

This guide explains what to expect after you receive a PaymentWorks invitation from UVA. It is written for Individuals (those receiving payment for a purpose other than providing goods or services), Sole Proprietors (individuals receiving payment for providing goods or services), and Business Entities (businesses receiving payment for providing goods or services).

Which registration process applies to me?

Before you begin

• Open the invitation email from UVA and select the registration link.
• Have your tax information ready before you start:
  • Business Entities will register with an EIN
  • Sole Proprietors may register with an EIN or SSN
  • Individuals will register with an SSN

Step 1: Create or sign in to your PaymentWorks account

• If you already have a PaymentWorks account, sign in and you will be taken to UVA’s registration.
• Select Join Now if you are new to PaymentWorks.
  • After creating your account, check your email and use the verification link to continue.

Step 2: Complete the registration form

• Required fields are marked with an asterisk.
• Enter your legal name and tax information carefully. If tax information does not match IRS records, the registration may be returned for correction.
• Provide your Mailing, Remittance address, and Order addresses.
  • Individuals usually use their home address
  • Sole Proprietors may use a home or a business address
  • Business Entities will use their business address
• If prompted, complete any additional profile questions that apply to you, such as:
  • Classification
  • Contact details
  • Other required disclosures

Step 3: Choose your payment method

• Individuals may select check or PaymentWorks ACH. If ACH is selected, bank account details and bank documentation will be required.
• Sole Proprietors may select check or PaymentWorks ACH. If ACH is selected, bank account details and bank documentation will be required.
• Business Entities must choose check during registration. Virtual payment enrollment is managed separately through Bank of America.
  • Suppliers who want ACH or ePayables should follow the Bank of America enrollment process provided by UVA.

Step 4: Submit the registration

• Review the form before submitting.
• If an error appears, scroll to the highlighted field, correct it, and submit again.
• After submission, you will be taken to the PaymentWorks dashboard and will receive email updates as your registration moves through review.

What happens next

• UVA reviews the submitted registration.
• If anything is missing or needs correction, the registration may be returned to you for updates.
• Once approved, your registration is connected to UVA’s supplier system so payment can be processed.

Common reasons a registration is delayed

• Taxpayer information does not match IRS records.
• Required tax forms or supporting documents are missing or outdated.
• Banking details or supporting bank documentation are incomplete when ACH is selected for an Individual Payee.
• Required fields were skipped or entered incorrectly.

Need help?

• If you have questions about the invitation, contact the UVA department that invited you.
• If you have questions about UVA payment processing, contact [email protected] or 434-924-3400.
• If you have trouble using the PaymentWorks platform itself, use the support options available within PaymentWorks.

At-a-glance comparison