Brief updated by COGR February 2025.
Resources
Updated by COGR in December 2024.
Internal Service Delivery - Update or Edit Existing Catalog Item (Video Demonstration)
Internal Service Delivery - Add A Catalog Item (Video Demonstration)
This document reviews the procedure for Requesting Changes to Capital Equipment.
This Quick Reference Guide (QRG) is designed to walk an Internal Service Delivery Data Entry Specialist through the process of editing an existing catalog item in Workday. By the end of this QRG, you will be able to successfully edit existing Internal Service Provider (ISP) Catalog Items in your catalog in Workday.
This Quick Reference Guide (QRG) is designed to walk an Internal Service Delivery Data Entry Specialist through the process of creating a new catalog item in Workday. By the end of this QRG, you will be able to successfully add Internal Service Provider (ISP) Catalog Items to your catalog in Workday.
These slides cover the ISP setup process, internal service delivery, updating and editing existing catalogue items, and reporting capabilities for ISD functionality.
If you need to complete the training for a security role, take the self-paced course in Workday Learning.