After you receive your T&E card in the mail, please follow the below next steps to activate your card and register you PIN.
Call the phone number provided on the sticker on the card. Enter the 16-digit card number and verification code. The verification code is the cardholder’s University ID (the nine-digit number on the back of the University ID card). The card must be activated within 30 days of receipt.
T&E Cards are equipped with Chip and Personal Identification Number (PIN) technology. The embedded microchip enhances fraud protection and increases global acceptance. A four-digit PIN will be assigned with each new card and will be delivered in a separate mailer. During the standard card activation process, cardholders also have the option to select their own PIN through an automated menu.
The Chip and PIN Brochure provides an overview of the card's chip technology and PIN security features.
- Customize PIN by Phone: Contact Bank of America Card Activation & PIN Line at 888-233-8855. Cardholders may be asked to verify their identity using their Verification Code (nine-digit Employee ID) or card billing information (phone number and address from the Active Cardholder Search).
- View or Customize PIN Online: Visit the Global Card Access website and register your card to create an account. Once registered, you can:
- View your current PIN using the "PIN Check" tool. For further instructions, refer to the PIN Check Guide.
- Customize your PIN by selecting the "Change PIN" option.
