To modify a trip or add a hotel or car reservation, click View Trips on the Concur landing page to access your Trip Library. Click the blue trip name to open the Travel Details page. From there, use the blue links to navigate through your itinerary.
To change a flight itinerary, click on the blue Change link on the right side of the screen. You will be able to 'shop' available options. To proceed with a new option, click 'Purchase New Flights.' If you do not wish to make a change, you MUST click 'Cancel Flight Exchange' to avoid modifying your itinerary. Closing the browser tab without selecting 'Cancel Flight Exchange' will process the exchange and any additional charges will apply.
In some cases changes may not be authorized in Concur. If this happens, please contact a CBT agent at 844-488-2228 for assistance.