How do I see the details for Merchant Account transactions?

Merchant Account transactions get batched together at the end of the day for each device, so you will not see the individual transactions or details on your Ad Hoc Bank Transaction.

Credit Card Transaction online

  • To see the individual amounts for each transaction in a batch – you can use Payments Insider (formerly Merchant Connect)
  • To see more detail related to those individual transactions - you can run a report out of your point-of-sale system.
    • If you use a Quikpay page, you can use Quickpay (also known as Nelnet or Epay)
    • If you use another system, you can pull the report from your system (i.e. Athletics uses Paciolan, Arts Box Office uses Tessitura, etc.)

Credit Card Transactions using a Physical Card reader

  • To see the individual amounts for each transaction in a batch – you can use Payments Insider (formerly Merchant Connect)
  • Each Physical Card Reader will have its own terminal ID.  All transactions for that terminal will be batched together for that day.