The process typically takes 2-3 weeks to obtain a merchant account once an application has been submitted. This does not include the time that the requestor may need for development of webpages, or if applications involve the use of non- standard University credit card payment methods (third-party vendors, for example). It should be noted that the operation of a credit card merchant account may require access to the University’s Integrated System for GL batch posting and required UBI reconciliations, a revenue project where funds will be deposited and a PTAO where fees will be charged.
To review a list of known issues we are working on please visit our Workday Finance status page. Have something additional to report? Contact askfinance@virginia.edu