The department having responsibility for the vehicle must pay the first $1,000 of loss for each claim.
If possible, never drop off a rental car after hours. If you must and have the equipment, take 4 pictures (one of each side). The University frequently receives claims for thousands of dollars 2-3 months after rentals are returned.
When overseas, DO purchase the extra insurance (Collision Damage Waiver) and liability on an auto rental.
The University has an agreement with Enterprise in which the daily rates for US rentals include the Collision Damage Waiver which covers any damage to the vehicle.
Note any damage to a rental car BEFORE taking it so that it will not be claimed against you.
Don't sign off when returning the car if you don't agree with the damages they have listed - call the Office of Property & Liability Risk Management at 434-924-3850 if necessary.