Resources

What is the difference between ISD and ISP?

ISP stands for Internal Service Provider.  ISP is a UVA department/unit providing goods or services to internal customers such as faculty, staff, students, and other departments.

ISD stands for Internal Service Delivery.  ISD is a Workday transaction that records critical information related to the item(s) that an ISP provides to a requester. When approved, it generates revenue/recovery for the ISP and expense for the requester.

I previously charged internal UVA departments for goods or services through either a manual journal or supplier invoice request. Am I still allowed to process internal transactions in this manner?

No, the Internal Service Delivery (ISD) process within Workday is the only process that should be used to pay for goods and services between internal departments. Please review the following information on the Internal Service Delivery process including the set-up of the required Internal Service Provider.

See FAQ: How do I charge an internal UVA department for goods or services?