April 8, 2025, 4:45 pm: The T&E Card Change Request form is failing intermittently. We are working with ITS to address the issue. In the meantime, please send us an email with the information the form requests to askfinance@virginia.edu
Resources
ISP stands for Internal Service Provider. ISP is a UVA department/unit providing goods or services to internal customers such as faculty, staff, students, and other departments.
ISD stands for Internal Service Delivery. ISD is a Workday transaction that records critical information related to the item(s) that an ISP provides to a requester. When approved, it generates revenue/recovery for the ISP and expense for the requester.
No, the Internal Service Delivery (ISD) process within Workday is the only process that should be used to pay for goods and services between internal departments. Please review the following information on the Internal Service Delivery process including the set-up of the required Internal Service Provider.
See FAQ: How do I charge an internal UVA department for goods or services?
The Internal Service Delivery (ISD) process functionality within Workday must be used to pay for provided goods and services between internal departments. The Internal Service Provider (IS)) is the unit that provided the goods or services and is responsible for generating the ISD transaction. The ISD post an expense to the FDM worktags of the unit receiving the goods or services and a recovery to the FDM Worktags of the providing unit (ISP).
The Internal Service Provider (ISP) contact information can be found in Workday. There are multiple ways to find the information.
- Use the Internal Service Provider Information report.
The Internal Service Provider Information report in Workday provides you with points of contact based on who has been assigned as the ISD Data Entry Specialist for the ISP.
- Any agreement or contract to process or receive revenue from payment card activity by members of the University, University-related community or Medical Center requires prior approval. See policies at FIN-037: Governance and Compliance Requirements for Payment Card Activities for the University and Medical Center Policy 0335: Use of Payment Cards at the Medical Center.
- Any unit anticipating NEW revenue from any source, directly or indirectly, must have prior approval for new Revenue Generating Activity.