To review a list of known issues we are working on please visit our Workday Finance status page. Have something additional to report? Contact askfinance@virginia.edu
Resources
This Quick Reference Guide (QRG) is designed to walk a Customer Billing Specialist or a Customer Contract Specialist through the process of creating a customer invoice adjustment in Workday. There are two ways to adjust an invoice, invoice adjustment and credit and rebill. An invoice adjustment is new transaction with its own document number that is separate from, but linked to, the original invoice and is used to credit (decrease amount due) the amount owed by a customer. If you need to debit (increase the amount due), you should follow the Credit and Rebill procedure.
This procedure covers the preparation of a Bank Deposit by persons designated as having the authority to make deposits directly to a local branch of the University's bank.
This procedure does not cover preparation of a deposit for processing by the University Cashier’s Office.
Prep_BankDeposits.pdf239.85 KB
This procedure covers the preparation of a deposit of cash (checks, currency and coin) with the University's Cashier’s Office.
This procedure does not cover the preparation of a Bank Deposit by persons designated as having the authority to make deposits directly to a local branch of the University's bank.
Prep_CashierDeposits.pdf241.55 KB
Template for generating a UVA invoice for goods & services.
InvoiceTemplate_Sample.docx36.62 KB
University of Virginia Form ST-9A Virginia Retail Sales and Use Tax Worksheet and Instructions For INTERNAL use only
This form should not be used for deposits to expense codes. Deposits from University-affiliated organizations must be processed as gifts.
Deposit-Receipt_Form.pdf775.7 KB
The slides for this course provide information on how to add and edit Customer Contacts, and change Customer Summary, recognize when to use a customer invoice adjustment and when to credit and rebill an invoice. Users will also gain understand how to create, print, email, and adjust a Customer Invoice and become familiar with the structure of and the reporting capabilities available for Customer Accounts.