To review a list of known issues we are working on please visit our Workday Finance status page. Have something additional to report? Contact askfinance@virginia.edu
To review a list of known issues we are working on please visit our Workday Finance status page. Have something additional to report? Contact askfinance@virginia.edu
Customer Accounts (Accounts Receivable) assists University departments and units that extend credit to external customers when billing for the sale of goods and services. Accounts Receivable ensures compliance with University and Commonwealth of Virginia receivables management and reporting requirements, and with federal and state laws including the Fair Credit Billing Act, by providing centralized invoicing, processing and application of payments, and management of collection efforts for unpaid invoices billed through the University's Integrated System.
Accounts Receivable provides the following services to University departments billing through the Integrated System:
The services provided by Accounts Receivable (Customer Accounts) eliminate the need for independent billing systems supported and funded by the individual University departments. After completing training for the Billing Specialist, department personnel will be granted access in the Workday to enter customer records, create invoices, and adjust existing invoices as needed.
Credit and Collection Procedures
Commonwealth Accounting Policies and Procedures (CAPP) Manual Topic 20505
If you need assistance or have questions please reach out to UVAFinance