Resources

How do I submit a wire request? With the implementation of Workday Financials, schools and departments can no longer request wire payments. The payment type is now determined by how the supplier is set up through PaymentWorks. If your department is working with a Supplier, please have the supplier enroll in PaymentWorks for ACH payments.
  • Do UVA departments need to take any action? No, there is no change to how UVA departments initiate payments. This transition only impacts how payments are processed on the vendor side.
  • Will this affect payment processing times? No, payments will continue to be processed as usual.
  • What if a vendor asks me about this transition?

Paymode FAQ for Vendors

1. Why is UVA transitioning away from PaymentWorks ACH?
UVA is moving to Bank of America’s Paymode ACH and ePayables to streamline payment processes, reduce fees, and improve efficiency.


2. What are my payment options?
You may be eligible for Paymode (Basic or Premium tiers) or ePayables. Most vendors will enroll in Paymode with Net 30 terms.

This Quick Reference Guide (QRG) is designed to answer some potential questions that may arise during the PaymentWorks registration process.

This FAQ contains frequently asked questions pertaining to Match Exceptions. Use the table of contents below to control + click to go directly to that question and answer. For step-by-step guidance on how to find and address a match exception, review the Match Exception Investigation and Correction QRG. For details and updates on spend issues, refer to the Action Plan to Address Spend Issues page.