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ISP stands for Internal Service Provider.  ISP is a UVA department/unit providing goods or services to internal customers such as faculty, staff, students, and other departments.

ISD stands for Internal Service Delivery.  ISD is a Workday transaction that records critical information related to the item(s) that an ISP provides to a requester. When approved, it generates revenue/recovery for the ISP and expense for the requester.

Merchant Account transactions get batched together at the end of the day for each device, so you will not see the individual transactions or details on your Ad Hoc Bank Transaction.

Credit Card Transaction online

The process for getting revenue into the University starts with a point-of-sale system. When a transaction is started in a point-of-sale system, that system contacts a payment processor to verify the payment. The payment processor is Elavon. When the payment processor is contacted about a payment, they check with the credit card company to confirm the payment. The credit card companies respond with an “approve” or “deny” message, which is sent back to the point-of-sale system. This process only takes a few seconds.

1. Any agreement or contract to process or receive revenue from payment card activity by members of the University, University-related community or Medical Center requires prior approval. See policies at FIN-037: Governance and Compliance Requirements for Payment Card Activities for the University and Medical Center Policy 0335: Use of Payment Cards at the Medical Center.
2. Any unit anticipating NEW revenue from any source, directly or indirectly, must have prior approval for new Revenue Generating Activity.