Resources

What is UVA's Substitute W-9 Information
When a supplier needs UVA's IRS W-9 information. Request for Taxpayer Identification Numbers
2023 VA Substitute Form W-9 UEI_0.pdf78.88 KB
Where can I find UVA's W-9 Tax Information
My Customer is Requesting the University's W-9 Form, where can I obtain one? When a supplier needs UVA's IRS W-9 Information
2023_W9_UVA.pdf80.22 KB
Are there additional Operational Contracting Resources?
Guidelines for Developing Some Common Types of Academic Program Agreements Virginia State and Local Government Conflict of Interest Act
Why don’t I see an Ad Hoc Bank Transaction for a credit card transaction that I expect to see?

It generally takes 2-4 business days for the credit card payments fully process and get to Bank of America.

If you do not see the transaction right away, you will likely see it in a few days.  If after 5 business days, you still are not seeing the Ad Hoc Bank Transactions, you can reach out to askfinance@virginia.edu.

See – How does the process work for revenue that comes in through the Merchant Account? FAQ for more information

How do I see the details for Merchant Account transactions?

Merchant Account transactions get batched together at the end of the day for each device, so you will not see the individual transactions or details on your Ad Hoc Bank Transaction.

Credit Card Transaction online

How does the process work for revenue that comes in through the Merchant Account?

The process for getting revenue into the University starts with a point-of-sale system. When a transaction is started in a point-of-sale system, that system contacts a payment processor to verify the payment. The payment processors for UVA are AMEX and Elavon. When the payment processor is contacted about a payment, they check with the credit card company (e.g, Visa, Discoverer, Mastercard (Elavon) & AMEX) to confirm the payment. The credit card companies respond with an “approve” or “deny” message, which is sent back to the point-of-sale system.