Before escalating to the Payables team, please provide them with our instructional tools on how to register with PaymentWorks. The step-by-step instructions can be found HERE for Suppliers and HERE for Individual Payees. If your supplier was sent an invitation to the wrong email address or continues to run into problems with the registration, you can escalate to AskFinance@virginia.edu
To review a list of known issues we are working on please visit our Workday Finance status page. Have something additional to report? Contact askfinance@virginia.edu