If they Account Certification is for a Designated DN99999 and you see a 0.00 in the total column, that is probably due to either Adaptive budget seeding (penny in, penny out – to set up the CC in Adaptive) or something that hit “Suspense” with the new FDM mapping and was moved in July.
If this cases, you can review to make sure that is what it is, and you can approve.