Resources

This Quick Reference Guide (QRG) is designed to walk a Procurement Shopper through the needed steps to resolve a supplier invoice match exception, based on the individual circumstances of the match exception.

This Quick Reference Guide (QRG) is designed to walk through the process of stopping a check payment to a supplier. A stop payment request may be made for several reasons: Incorrect address, need to change payment from check to ACH, check was never received or was lost, payment was made in error, etc. By the end of this QRG you should be able to submit a Stop Payment form with all the needed information.

What's a Match Exception?

When your Workday purchase order lines and corresponding supplier invoice lines do not have the same price and/or quantity or your purchase order totals and invoice totals do not have the same price and/or quantity, you get a match exception.  

It's important to be proactive with match exceptions -- don't ignore the notifications you receive about one of your invoices being under match exception, because invoices under match exception can't be paid.  This means the suppliers you use won't receive payment. 

As of June 7, 2024, UVA Accounts Payable has outsourced c

As of June 7, 2024, UVA Accounts Payable has outsourced check printing to Bank of America.  For those schools and units that need "hold for pickup" checks printed, the process remains largely the same except turnaround time.  

"Hold for pickup" checks will be available one to two business day after the invoice is paid in Workday.  See the schedule below. 

This Quick Reference Guide (QRG) informs Procurement Shoppers how to find and view a purchase order. 

Employee as Self:  My Requisition Report (Video Resource)

Employee as Self: Supplier Invoice Approval (Video Resource)

Employee as Self Supplier Invoice Approval (Video Resource)

This Quick Reference Guide (QRG) is designed to walk a user through how to Review the Invitation Status of the registration invitation that was sent out to the supplier/individual payee.

This Quick Reference Guide (QRG) is designed to walk a user through the Search for a Payee in our PaymentWorks supplier management portal.

This Quick Reference Guide (QRG) is designed to walk a user through the Payee Registration Steps to provide a basic knowledge to be able to help the invited payee should they have questions on how to complete their registration.

This Quick Reference Guide (QRG) is designed to answer some potential questions that may arise during the PaymentWorks registration process.

This Quick Reference Guide (QRG) is designed to walk a user through the Invite a Payee process in our PaymentWorks supplier management portal.

This Quick Reference Guide (QRG) is designed to walk a Procurement Shopper through the investigation of a supplier invoice match exception, determine the cause of the exception, and initiate the correction for the match exception. By the end of this QRG, you will be able to successfully find the supplier invoice that is in a match exception status, determine the cause of the match exception, and initiate the correction of the match exception.

This Quick Reference Guide (QRG) is designed to walk an Expense Support Specialist through the approval process in Workday for Supplier Invoice Requests for non-employees. By the end of this QRG, you will know how to review and approve a supplier invoice request for non-employees.

This Quick Reference Guide (QRG) is designed to walk a Procurement Shopper through the steps on how to find and view the payment status on a supplier invoice. This may be helpful in order to determine if the supplier invoice has been paid or not in Workday.

This Quick Reference Guide (QRG) is designed to walk a department end user through submitting a PO that will be paid by wire in a foreign currency.

This Quick Reference Guide (QRG) is designed to walk a Procurement Shopper, or whoever is listed as the Requester if an Employee as Self assigned a cart to a Requisitioner, through the steps to attach documentation, such as a packing slip, to a supplier invoice in Workday.

This Quick Reference Guide (QRG) is designed to walk an Internal Service Delivery Data Entry Specialist through the process of creating an Internal Service Delivery (ISD). An ISD is a Workday transaction that records critical information related to the item(s) that an ISP provides to another unit within UVA. When approved, it generates revenue/recovery for the ISP and expense for the requester.