Resources

1. You are not able to include multiple gift card product types in a single order (i.e., the four options are considered separate and will require separate punchout Purchase Orders).
2. Once an order is placed and received, there cannot be any edits made (i.e., no quantity or value adjustments, no changes to delivery information, no Change Orders in Workday or otherwise, and no cancellations).

There are four product choices in two categories for your gift card needs:

Open Loop: VISA gift cards that can be utilized at any merchant where a traditional VISA card is accepted. These cards are valid for 12 months from the date of purchase, and there are no reissues or refunds on expiring/expired codes.
1. Open Loop Digital
-Subject to a $2.95 per card processing fee (included in gift card total when ordering).
2. Open Loop Physical

This Quick Reference Guide (QRG) is designed to answer some potential questions that may arise concerning ordering from America To Go.

This FAQ contains frequently asked questions pertaining to Match Exceptions. Use the table of contents below to control + click to go directly to that question and answer. For step-by-step guidance on how to find and address a match exception, review the Match Exception Investigation and Correction QRG. For details and updates on spend issues, refer to the Action Plan to Address Spend Issues page.

CONFUSING EVA EXPENDITURE TYPES

Skilled Services vs. Preceptor Services

There is now an expenditure type “Svcs, Skilled Other Preceptor” which should only be used for medical preceptors.  However, it is easy to accidentally choose this expenditure type when intending to choose “Svcs, Skilled, Other”.  Please be careful to choose the correct one.

Note: The following applies only to vendors providing goods and services to UVA. It does not apply to individuals registering as payees with UVA in order to be paid a reimbursement.