Resources

PaymentWorks: Troubleshooting FAQs

This Quick Reference Guide (QRG) is designed to answer some potential questions that may arise during the PaymentWorks registration process.

UVAFST_QRG_TroubleShootingFAQs_Final_0.pdf222.63 KB
How do I tell which registration form to use in PaymentWorks (individual or supplier)?

This form describes how to tell which registration form to use in PaymentWorks when inviting an entity to register

Individual vs supplierpdf.pdf148.56 KB
How do I find if a company or person is registered in PaymentWorks?

This resource explains how to search for a supplier or person in PaymentWorks

How to Find if a company or person is registered.pdf188.78 KB
What file types are accepted for receipts in Workday Expenses?
Receipt file types accepted on expense reports
BOA Works: Transaction Details & Declines
Guide for logging into Bank of America (BOA) Works and viewing T&E Card transactions and declines.
What is a Bona Fide Business Purpose?

Spouse/family members who accompany a University employee or Non-employee guest may qualify for reimbursements for travel, meals, and entertainment to an event if they meet the bona fide business purpose criteria.

Food Purchases at UVA
Procedures for purchasing and expensing food
What does bona fide mean?
Explanation of bona fide business purpose
Travel and Expenses for Non-Employees
Procedures for booking and expensing travel for non-employees
Can I delegate my expense reports to someone else?
How to select a delegate for expense reports
What if I don't know my Worktag?
How to find the correct worktag for an expense report
Can I be reimbursed for conference registration that I paid for in advance?
Guidelines on reimbursement for conference registration
How do I upload receipts to Workday Expenses?
Instructions for uploading receipts to Workday Expenses
Are there expenses for which Workday Expenses CANNOT be used to pay employees?
A list of items that cannot be expensed through Workday
How long do I need to keep receipts after I upload to Workday Expenses?
Guidelines on keeping receipts after completing an expense report
When creating an expense report for airfare, lodging, or rail should the expense owner enter anything in the memo field?
How to use the memo field in Workday Expenses
How do I expense the purchase of gifts for employees and/or non-employees?
How to expense gifts in Workday
What is the tax rate and procedure for Day Trip Meals?
How to expense Day Trip Meals in Workday Expenses
How can I delete a line in Workday Expenses?
How to delete a line in an expense report
Which expense item should I use for sympathy flowers and gifts?
How to expense sympathy flowers and gifts in Workday Expenses