Resources

The Payment Card Industry has addressed access to cardholder data through the Standards and identify what screening that potential employees must pass in order to gain access to cardholder data including reports. This standard is required for EMPLOYEES and recommended even if the employee is a cashier and exposed to one card at a time.

12.7 Screen potential personnel prior to hire to minimize the risk of attacks from internal sources. (Examples of background checks include previous employment history, criminal record, credit history, and reference checks.)

At Elavon, the credit is processed and submitted to the bank along with the settlement.
Per Visa and MasterCard Regulations, the Bank has up to 30 days to apply a credit/refund to their cardholder’s account. This is not something that we can control.

Credit card purchases, unlike purchases made with cash or a check come with the right by the Cardholder to question any amount billed to their account. These rights of dispute are provided under the Fair Credit Billing Act. What this means for a merchant is that charges that you took in good faith may end up being reversed for a number of reasons.

State guidelines require that supporting documentation is maintained for three years plus the current year (see University Records Management). The complete cardholder account number and security code need to be eliminated from any document as soon as there is no business need for the information (within 90 Days [PCI]). You may retain a maximum of the first six and the last four digits of the account number with the documentation for the record retention period, but never the Security code (CVV2).

PCI stands for Payment Card Industry. PCI Data Security Standards are national standards issued by the Payment Card Security Standards Council and apply to all entities involved in payment card processing – including merchants, processors, acquirers, issuers, and service providers. PCI also applies to all other entities that store, process or transmit cardholder data or may have an impact on the security of the cardholder data environment.

The University of Virginia recognizes that individual credit card information is confidential. Failure to maintain strict controls over this information could result in unauthorized use of a credit card numbers and create serious problems for the consumer, the unit, and the University. Credit card information is treated as carefully as other confidential information.

These services may include a registration form, manipulating the data into the reports, managing a conference, etc. If the vendor does not also collect credit card payment information or refer your customer to a third-party for payment card processing, then using these vendors do not bring your process under PCI compliance rules.

The card brands and credit card processors can assess significant fines (currently starting at $25,000 for each card type) for failure to comply with the standards and can revoke the University’s ability to accept payment cards if we are breached.

With PCI 3.0 (effective December, 2013) the University became responsible for annually verifying the payment card data flow and PCI compliance for all third- party contracted vendors and their external service providers (either AOC (Attestation of Compliance or ROC (Report of Compliance) for each vendor who touches payment card data). As the units renew agreements with vendors, and as we are made aware of their relationship with the University, we are then bound to verify compliance.

EPay is primarily a payment card process, not a registration process where payment may or may not be collected so payment of some type must be collected for each registrant. eStore will allow for a combination of $0.00 registrations and paid. (see question 10 below) There are options available for registration only events. Contact the Payment Card Services for more information. See other options, ITS Eventbrite

1. There are short-term, one-time only web processing options available. Please contact the PCPC.
2. You can apply for web processing through the Payment Card Services using E- Pay at UVA through Commerce Manager. A departmental website may be required. Depending on your needs, we may be able to manage your registration page and collect payment information for no additional fee.

See the summary below for a quick overview.

Any department or unit that accepts payment cards on an ongoing basis though the University vendors is issued a Merchant ID number (MID) by MC/Visa/Discover and American Express. These merchant account numbers identify you to the credit card companies and establish a contractual obligation to comply with all credit card rules and regulations Payment Card Services: FAQs, Procedures, & Forms Page | 7

Payment Card Processing – Swipe and Web specifics.

The process typically takes 2-3 weeks to obtain a merchant account once an application has been submitted. This does not include the time that the requestor may need for development of webpages, or if applications involve the use of non- standard University credit card payment methods (third-party vendors, for example). 

• This procedure covers the steps a unit will follow in order to add a new EPAY process where the revenue will flow to the same PTAO or to the same clearing project as the existing account does and the description in Elavon will be the same for the new process.
  • Example: The Elavon Description is UVA Physics Events
    The orders in EPAY are:
    • UVA Physics Events – Jamison Clinic
    • UVA Physics Events – Annual Meeting of PI’s
• This procedure does not cover the steps a unit will follow if:

Contact the Payment Card Services to discuss the programs available and other considerations such as costs, accounting and security requirements. This information will assist the department’s understanding all of the ramifications of accepting credit cards directly, through EventBrite or another third-party provider.

We will then meet with the Program Coordinator, the department web developer if appropriate and your Fiscal staff to determine your needs.

The next step is to review the application procedure, complete an application, and submit it to Payment Card Services.

Mission Statement

The Faculty Senate, with the concurrence of the President, approved revisions to the University’s mission statement on May 15, 2013, to replace the statement that had been in effect since May 31, 1985. The Board of Visitors, after making additional modifications, approved the mission statement on November 15, 2013. The State Council of Higher Education for Virginia (SCHEV) approved the mission statement on January 14, 2014, to be effective 30 days following adjournment of the 2014 General Assembly.