Resources

Are private or chartered flights permitted?
Procedures on booking a private or chartered flight
How do I request a specific flight number if I already know the flights I want?
How to search for a specific flight in TravelUVA/Concur
How can I see more flight options when booking flights out of smaller airports like Charlottesville?
How to view flights with two stops in TravelUVA/Concur
How can I view the itinerary for flights I have already booked?

On the Home travel page, review the Upcoming Trips section. For more detailed information, click the appropriate trip name in the Trip Name/Description column.

After Hours Support: What if my flight gets canceled or I have another urgent situation while I am traveling?
How to contact CBT for after-hours assistance while traveling
How do I contact Travel Support?
CBT and TravelUVA contact information
How do I use the "Lowest Price Guarantee" with TravelUVA?
Procedure for using CBT's Lowest Price Guarantee if you find a cheaper fare online compared to Concur
What if I find a cheaper fare online?
How to use CBT's Lowest Price Guarantee if you find a cheaper fare online compared to Concur
How do I request only non-stop flights?
How to view direct flights in TravelUVA/Concur
Do airlines allow name changes?
Airline policy on name changes
My flight has more than one airline. Is this okay?
Recommendations on mixing airlines
Can I book travel for my companion in Concur?
Procedures for booking a travel companion in Concur
How do I change a reservation after it has been booked?
How to change a reservation in TravelUVA/Concur
How do I cancel a reservation?
How to cancel a booking in TravelUVA/Concur
Are there booking fees?
CBT agent booking fees
What is the maximum number of passengers per booking in Concur?
How to book more than one passenger in TravelUVA/Concur
Should I buy refundable or non-refundable airline tickets?
Guidance for purchasing refundable vs. non-refundable airline tickets
How do I book a seat assignment?
How to choose a seat in TravelUVA/Concur
Can I purchase Global Entry, TSA PreCheck, CLEAR, or Airline Club Memberships for my trip?

Application fees related to trusted traveler programs, such as TSA PreCheck, CLEAR, and the U.S. Customs and Border Protection Global Entry Program are considered taxable expenses. Airline Club Membership fees and Passport application and processing fees are also taxable. Please use the expense item Passports & Travel Programs, Taxable.

Can I earn frequent flyer miles or loyalty points on my trip?

Employees may retain frequent flyer miles/points earned from business travel for personal use.

Any transaction made with loyalty points of any kind, including but not limited to frequent flyer miles, credit card points, or gift cards are not eligible for reimbursement. Employees may not be reimbursed for using air miles to purchase travel.