Resources

Can I upgrade my flight or rail ticket?
Procedure for upgrading a flight or tail ticket
Are private or chartered flights permitted?
Procedures on booking a private or chartered flight
How can I assign a Delegate or Travel Assistant in Concur?
Instructions for how to assign a Travel Assistant in TravelUVA/Concur
How do I contact Travel Support?
CBT and TravelUVA contact information
How do I use the "Lowest Price Guarantee" with TravelUVA?
Procedure for using CBT's Lowest Price Guarantee if you find a cheaper fare online compared to Concur
What if I find a cheaper fare online?
How to use CBT's Lowest Price Guarantee if you find a cheaper fare online compared to Concur
How do I request only non-stop flights?
How to view direct flights in TravelUVA/Concur
How do I request a specific flight number if I already know the flights I want?
How to search for a specific flight in TravelUVA/Concur
How can I see more flight options when booking flights out of smaller airports like Charlottesville?
How to view flights with two stops in TravelUVA/Concur
How can I view the itinerary for flights I have already booked?

On the Home travel page, review the Upcoming Trips section. For more detailed information, click the appropriate trip name in the Trip Name/Description column.

After Hours Support: What if my flight gets canceled or I have another urgent situation while I am traveling?
How to contact CBT for after-hours assistance while traveling
Do airlines allow name changes?
Airline policy on name changes
My flight has more than one airline. Is this okay?
Recommendations on mixing airlines
Can I book travel for my companion in Concur?
Procedures for booking a travel companion in Concur
How do I change a reservation after it has been booked?
How to change a reservation in TravelUVA/Concur
How do I cancel a reservation?
How to cancel a booking in TravelUVA/Concur
Are there booking fees?
CBT agent booking fees
What is the maximum number of passengers per booking in Concur?
How to book more than one passenger in TravelUVA/Concur
Should I buy refundable or non-refundable airline tickets?
Guidance for purchasing refundable vs. non-refundable airline tickets
How do I book a seat assignment?
How to choose a seat in TravelUVA/Concur