Resources

What if I find a cheaper fare online?
How to use CBT's Lowest Price Guarantee if you find a cheaper fare online compared to Concur
How do I request only non-stop flights?
How to view direct flights in TravelUVA/Concur
How do I request a specific flight number if I already know the flights I want?
How to search for a specific flight in TravelUVA/Concur
How can I see more flight options when booking flights out of smaller airports like Charlottesville?
How to view flights with two stops in TravelUVA/Concur
What type of confirmation do I need at the airport?
Required documentation to bring to the airport
Can groups be booked in Concur?
How to book a group flight through TravelUVA
Are government rates available for hotels?
Information on government rates that UVA employees qualify for
How do I book a conference hotel?
How to book a conference hotel through TravelUVA
Can I book travel for my companion in Concur?
Procedures for booking a travel companion in Concur
How do I change a reservation after it has been booked?
How to change a reservation in TravelUVA/Concur
How do I cancel a reservation?
How to cancel a booking in TravelUVA/Concur
Are there booking fees?
CBT agent booking fees
What is the maximum number of passengers per booking in Concur?
How to book more than one passenger in TravelUVA/Concur
If I book a trip with a credit card that I only want to be used one time will that card automatically be saved to the traveler's profile?
How to manage stored credit cards in TravelUVA/Concur
Should I buy refundable or non-refundable airline tickets?
Guidance for purchasing refundable vs. non-refundable airline tickets
How do I book a seat assignment?
How to choose a seat in TravelUVA/Concur
How secure is my personal information in TravelUVA?
Information on the security features protecting your personal information in TravelUVA/Concur
How can I change my name in Concur?
How to update your name in TravelUVA/Concur
Do airlines allow name changes?
Airline policy on name changes
My flight has more than one airline. Is this okay?
Recommendations on mixing airlines