Resources

How do I use the "Lowest Price Guarantee" with TravelUVA?
Procedure for using CBT's Lowest Price Guarantee if you find a cheaper fare online compared to Concur
What are the Benefits of TravelUVA?
View a list of benefits of booking travel through TravelUVA
What is TravelUVA?
Overview of TravelUVA
Can I stay at an Airbnb, VRBO, or other alternative lodging for University travel?
Policy on staying at an Airbnb, VRBO, or other alternative lodging
What if I find a cheaper fare online?
How to use CBT's Lowest Price Guarantee if you find a cheaper fare online compared to Concur
How do I request only non-stop flights?
How to view direct flights in TravelUVA/Concur
Do airlines allow name changes?
Airline policy on name changes
My flight has more than one airline. Is this okay?
Recommendations on mixing airlines
How can I book travel for a guest in TravelUVA/Concur?
How to book travel for a non-employee
Can groups be booked in Concur?
How to book a group flight through TravelUVA
Are government rates available for hotels?
Information on government rates that UVA employees qualify for
How do I book a conference hotel?
How to book a conference hotel through TravelUVA
Can I book travel for my companion in Concur?
Procedures for booking a travel companion in Concur
How do I change a reservation after it has been booked?
How to change a reservation in TravelUVA/Concur
How do I cancel a reservation?
How to cancel a booking in TravelUVA/Concur
Are there booking fees?
CBT agent booking fees
What is the maximum number of passengers per booking in Concur?
How to book more than one passenger in TravelUVA/Concur
If I book a trip with a credit card that I only want to be used one time will that card automatically be saved to the traveler's profile?
How to manage stored credit cards in TravelUVA/Concur
Should I buy refundable or non-refundable airline tickets?
Guidance for purchasing refundable vs. non-refundable airline tickets
How do I book a seat assignment?
How to choose a seat in TravelUVA/Concur