Resources

What type of confirmation do I need at the airport?
Required documentation to bring to the airport
Can I access a reservation booked by a CBT agent in Concur?

Agent-made reservations do sync to Concur. They will appear under 'My Trips' and 'Upcoming Trips' on the landing page in Concur.

How can I view the itinerary for flights I have already booked?

On the Home travel page, review the Upcoming Trips section. For more detailed information, click the appropriate trip name in the Trip Name/Description column.

After Hours Support: What if my flight gets canceled or I have another urgent situation while I am traveling?
How to contact CBT for after-hours assistance while traveling
Can I book travel for my companion in Concur?
Procedures for booking a travel companion in Concur
How do I change a reservation after it has been booked?
How to change a reservation in TravelUVA/Concur
How do I cancel a reservation?
How to cancel a booking in TravelUVA/Concur
Are there booking fees?
CBT agent booking fees
What is the maximum number of passengers per booking in Concur?
How to book more than one passenger in TravelUVA/Concur
If I book a trip with a credit card that I only want to be used one time will that card automatically be saved to the traveler's profile?
How to manage stored credit cards in TravelUVA/Concur
Should I buy refundable or non-refundable airline tickets?
Guidance for purchasing refundable vs. non-refundable airline tickets
How do I book a seat assignment?
How to choose a seat in TravelUVA/Concur
How secure is my personal information in TravelUVA?
Information on the security features protecting your personal information in TravelUVA/Concur
How can I change my name in Concur?
How to update your name in TravelUVA/Concur
Do airlines allow name changes?
Airline policy on name changes
My flight has more than one airline. Is this okay?
Recommendations on mixing airlines
How can I book travel for a guest in TravelUVA/Concur?
How to book travel for a non-employee
Can groups be booked in Concur?
How to book a group flight through TravelUVA
Are government rates available for hotels?
Information on government rates that UVA employees qualify for
How do I book a conference hotel?
How to book a conference hotel through TravelUVA