Resources

After Hours Support: What if my flight gets canceled or I have another urgent situation while I am traveling?
How to contact CBT for after-hours assistance while traveling
Are there restrictions on University visitors (COVID-19)?
The University's visitor policy during the COVID-19 pandemic
Are there restrictions on University domestic or international travel (COVID-19)?
The University's travel policy during the COVID-19 pandemic
How do I cancel a reservation?
How to cancel a booking in TravelUVA/Concur
Are there booking fees?
CBT agent booking fees
What is the maximum number of passengers per booking in Concur?
How to book more than one passenger in TravelUVA/Concur
If I book a trip with a credit card that I only want to be used one time will that card automatically be saved to the traveler's profile?
How to manage stored credit cards in TravelUVA/Concur
Should I buy refundable or non-refundable airline tickets?
Guidance for purchasing refundable vs. non-refundable airline tickets
How do I book a seat assignment?
How to choose a seat in TravelUVA/Concur
How secure is my personal information in TravelUVA?
Information on the security features protecting your personal information in TravelUVA/Concur
How can I change my name in Concur?
How to update your name in TravelUVA/Concur
Do airlines allow name changes?
Airline policy on name changes
My flight has more than one airline. Is this okay?
Recommendations on mixing airlines
How can I book travel for a guest in TravelUVA/Concur?
How to book travel for a non-employee
Can groups be booked in Concur?
How to book a group flight through TravelUVA
Are government rates available for hotels?
Information on government rates that UVA employees qualify for
How do I book a conference hotel?
How to book a conference hotel through TravelUVA
Can I book travel for my companion in Concur?
Procedures for booking a travel companion in Concur
How do I change a reservation after it has been booked?
How to change a reservation in TravelUVA/Concur
How do I claim per diems?
How to claim meal per diems for a business trip