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Remote Deposit Scanning (RDS)

FAQs for Remote Deposit Scanning (RDS)

Is there required training?

 

    • There is not required training to remotely scan checks, but you can find more information on scanning checks here. 

Why isn't the Ad Hoc Bank Transaction in my inbox yet?

When a check is scanned or taken to a bank, the Ad Hoc Bank Transaction (AHBT) will come to the Cost Center Deposit Specialist's inbox the next day after 1pm.  

How to find the Ad Hoc Bank Transaction Template?

When there is a deposit to one of the University’s bank accounts, an Ad Hoc Bank Transaction (AHBT) is created in Workday.  This Ad Hoc Bank Transaction will be sent to the Cost Center Deposit Specialist’s My Tasks (or Workday Inbox).  The AHBT comes in with worktags in the Ad Hoc Bank Transactions lines auto-populated/defaulted).  Workday gets the information that auto-populates from the Ad Hoc Bank Transaction Template.  This template is set up when the schoo

What do I do if I selected the wrong Account Group (Deposit vs. Expenditure Credit) in CashPro and now the wrong Purpose is showing on the AHBT?

 

What is an AHBT with a Purpose code Chargeback and what do I do with it?

 

Most Ad Hoc Bank Transactions (AHBT) have one of three Purpose codes:

Where can I find images of scanned checks to attach to an AHBT?

It is best practice to attach a copy of the checks that are included in the deposit to the Ad Hoc Bank Transaction (AHBT).

If you scanned a check using a remote deposit scanner (RDS), you can run a report, Deposit Details by Account Report, that has a log of the checks as well as the images, front and back, of the check in CashPro.  

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How do I process a refund for revenue?

If you have deposited revenue, you may come across times that you need to refund the customer.  The process for refunding the money is different depending on how the revenue came into the university.

 

Why don’t I see an Ad Hoc Bank Transaction for a credit card transaction that I expect to see?

It generally takes 2-4 business days for the credit card payments fully process and get to Bank of America.

If you do not see the transaction right away, you will likely see it in a few days.  If after 5 business days, you still are not seeing the Ad Hoc Bank Transactions, you can reach out to askfinance@virginia.edu.

See – How does the process work for revenue that comes in through the Merchant Account? FAQ for more information

How do I see the details for Merchant Account transactions?

Merchant Account transactions get batched together at the end of the day for each device, so you will not see the individual transactions or details on your Ad Hoc Bank Transaction.

Credit Card Transaction online